You stay at home and we take care of your health!

The online consultation gives you access to the medical opinions and advice of our specialists. Following the discussion you will receive recommendations for treatment, medication and, where appropriate, recommendations for further investigations, if needed. You should be aware, however, that there is a difference between a physical consultation in the clinic and a virtual one. That is why we recommend that you read carefully the Terms and conditions for online consultations.

You can call us directly on 021.9885 or you can fill in the booking form by clicking the button on the right of the screen.

Orthopaedics and traumatology
Cardiology
Rheumatology
General surgery

The fee for an online consultation varies depending on the doctor. Prices are displayed on the following page: see prices

An online consultation lasts 20 minutes. Please make sure that you have all the conditions needed for the consultation to take place (you are in a quiet room, you have prepared your questions and answers about your condition), that the device you will use to join the online consultation (computer or phone) is working, and that you have a stable internet connection.

Online consultations take place according to each doctor's schedule. You can check the doctors' schedules on this page.

1. Read carefully the Terms and conditions for online consultations.
2. Fill in the booking form at the bottom of the page, give your consent for data processing and confirm that you have read the terms and conditions for online consultations. You will be called shortly.
3. Or you can call us on 021.9885.
4. Make the payment by bank transfer and send us proof of payment at programari@artrosport.ro. Once we receive confirmation of payment, your appointment will be registered and confirmed in the system. For payment, please use the following details:
   • Beneficiary: SC ARTHRO SPORT CLINIC SRL
   • IBAN: RO12 BTRL RONC RT04 4377 5702
   • Bank: BANCA TRANSILVANIA
5. One day before the scheduled appointment date you will receive a message reminding you of the appointment.
6. Before the consultation, upload your medical documents to the Medicai platform. Each doctor has a personalised link.
7. Before the consultation you will receive an email with a link (to the email address you provided) which you will need to open at the date and time set for your online appointment. You will need to use either Google Chrome or Mozilla Firefox. When you open the link, the Zoom application will be installed automatically on your computer. Enter the meeting ID and password received by email and wait until the doctor admits you to the meeting.
8. After the consultation is completed, you will receive a medical report and the prescription (if applicable) at the email address you provided.

1. An online orthopaedic consultation cannot fully replace a visit to the clinic (the clinical examination), but you can discuss your symptoms with the orthopaedic doctor to determine whether they are orthopaedic in nature and how urgently further investigations might be needed.

   Risk factors and factors aggravating the symptoms can be assessed and, where appropriate, the doctor can prescribe treatment or discuss with you the need for surgery. The online consultation takes place with both audio and video, which allows the doctor to see exactly where the pain is and the movements that trigger it. The doctor will also indicate certain movements (tests) which they will then assess and which will help them establish the diagnosis as accurately as possible.

   The situations best suited to a remote orthopaedic assessment are:

   1. joint or back pain that persists for more than a few days despite physical rest.
   2. limited mobility of a joint.
   3. the appearance of swelling in the limbs.

An online cardiology consultation cannot fully replace a visit to the clinic (clinical examination, ECG, echocardiography), but you can discuss your symptoms with the doctor to determine whether they are cardiac in nature and how urgently further investigations might be needed. Cardiovascular risk factors can be assessed and, where appropriate, an existing treatment can be adjusted for a patient with a known heart condition.
The situations best suited to a remote consultation are:

High blood pressure – starting or adjusting treatment (it is important that the patient has a blood pressure monitor at home)
INR adjustment in patients on anticoagulant treatment with Sintrom or Trombostop
Treatment adjustment in patients with a known heart condition, based on symptoms and recent test results.
Before the consultation it is important that the doctor receives all the recent medical documents you have, so if you have an ECG, echocardiography or tests carried out in the last year, please upload them to the Medicai platform, using the link for the doctor who will consult you.

During the online consultation, any documents describing your history in relation to your condition are needed. These may be X-rays, MRI scans, referral letters and previous diagnoses.
Before the online consultation, please make sure you have sent them via the Medicai platform to the doctor who will consult you.

The Medicai platform facilitates the transfer of medical documents between patient and doctor, quickly and in complete safety.
Which documents can you upload to the Medicai platform?

MRI, CT, Ultrasound scans
Previous medical reports
How do you upload documents to the platform?

Each doctor has a personalised link. Depending on the doctor you have an appointment with, please open the corresponding link. Please fill in all the fields on the page that opens after you click the link.

Yes, after the online consultation you will receive from the doctor the full medical report and the prescription (if applicable) at the e-mail address you provided beforehand.

Yes, if applicable, you will receive a prescription after the online consultation. Please note, however, that there are medicines covered by the National Health Insurance House (CAS) reimbursement scheme which cannot be prescribed following an online consultation, because they require a prescription in the standard format.

Artro Sport Clinic does not have a contract with the National Health Insurance House, so consultations cannot be reimbursed.

As regards private insurance, please contact your insurer to check whether they are covered by your policy. You can check the list of partner insurance companies Artro Sport Clinic has a contract with.

If you have any questions, please call us on 021.9885.